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You won't have to pay upfront, only a small amount for deposit only. The rest of payment will be settled upon arrival in Hanoi.
We accept payment both in cash/online mobile banking. By paying in cash, we accept both VND and USD.
In addition to cash payments, we also accept card payments, although a 5% surcharge will be applied. For your convenience, there are ATMs located in the vicinity of Ha Giang center, where you can withdraw cash.
For personal reasons, you may reschedule your tour up to 3 days before departure, with no extra fee. If you reschedule less than 3 days before departure, a fee may be applied.
If you cancel for personal reasons at least 7 days before departure, you'll receive a full refund. For less, a fee might be charged.
In the event of force majeure, such as natural disasters or severe weather, we will notify you immediately and inform a revised itinerary or refund options (if unable to reschedule).
For mountainous areas such as Ha Giang and Cao Bang, we kindly recommend for people under 75 and above 8. Though most destination can reach by bike or car, spending long hours on the road can be tiring.
Our original tours include a well-planned itinerary that ensures you experience the best of each destination, whether it's your first visit or a return trip. But if you have specific requests or preferences, please let us know. Our travel experts will gladly assist you in customizing the itinerary to suit your needs.
Ha Giang is known for its thrilling motorbike rides and stunning cliffside views. While some roads may be challenging, especially in remote villages, rest assured that our experienced guides and drivers prioritize your safety. We carefully select routes to ensure a secure and unforgettable experience in Ha Giang.
We confirm your tour through direct messages. You can contact us in WhatsApp, Instagram or Facebook for fastest response. You also can fill in this form here, your order will be sent to us, and we’ll get in touch for more information within 2 days—no charges will apply just yet. Rest assured, your information is secure with us.
Our prices already include transportation, accommodation, meals, entrance fees, guides or hiring drivers. You won’t have to worry about any hidden costs. You only have to pay for your personal expenses such as coffee, tea at stops and any souvenirs you want to buy.
Our team of guides, drivers, and service staff are dedicated to providing you with an exceptional experience. While tipping is not mandatory, it is a wonderful way to show your appreciation for outstanding service. Tips can be given directly to those who have enhanced your journey.